Directive
IT Services will support Shepherd-owned computing equipment running one of the following operating systems (current as of July 2025):
- Microsoft Windows 10/11 LTSC
- Apple Mac OS 13/Ventura
- Operating Systems used by supported mobile devices (e.g., Android, Chrome, iOS, Windows)
The following operating systems are not supported:
- Microsoft Windows 8.0 or earlier (including 95, 98, ME, 2000, XP, Vista, 7)
- Apple Mac OS 12 / Monterey or earlier
Support for desktop Unix and Linux operating systems is on a case-by-case basis; contact IT Services if you have questions.
Rationale
IT Services cannot effectively support operating systems that are not supported by the vendors themselves. This includes all obsolete versions of Microsoft Windows and Apple Mac OS, and any versions not officially released. Due to limited resources we cannot provide effective support for Unix or Linux systems.